Job Description
As an IT Service Management Representative, you will manage the delivery of IT production systems and services. Your typical day will involve supporting the infrastructure service management lifecycle, ensuring that client satisfaction is prioritized while effectively managing risks associated with services. You will provide operational support to ensure that production systems and devices remain online and available, contributing to the overall efficiency and reliability of IT services. Roles & Responsibilities : - Expected to perform independently and become an SME.- Required active participation / contribution in team discussions.- Contribute in providing solutions to work related problems.- Assist in the development and implementation of service management processes to enhance operational efficiency.- Monitor and report on the performance of IT services, identifying areas for improvement. Professional & Technical Skills : - Must To Have Skills : Proficiency in Linux Operations.- Strong understanding of IT service management frameworks and best practices.- Experience with incident management and problem resolution processes.- Familiarity with monitoring tools to ensure system availability and performance.- Ability to collaborate effectively with cross-functional teams to achieve service delivery goals. Additional Information : - The candidate should have minimum 2 years of experience in Linux Operations.- This position is based at our Bengaluru office.- A 15 years full time education is required.
Linux Operations - 3+ yrs relevant exp
Strong Linux Fundamentals (Must Have)
Exposure to Kubernetes (Nice to Have)
Experience with Containerization & Cluster Management (Nice to Have)
Work from Bangalore
Operation • Bangalore North, KA, in