Professional Services Engineer

Job Description

Who You’ll Work With

In this Professional Services role, you will work closely with various stakeholders including clients’ network and IT teams, Arista's internal engineering and support teams, project managers, and technical leadership. Collaboration extends to design and deployment engineers, operations personnel, and cross-functional teams to ensure seamless implementation, migration, and support of Arista network solutions. You will also interact directly with customer technical staff for requirement gathering, design validation, knowledge transfer, and training, while coordinating with Arista’s technical support and product teams to deliver optimized, scalable, and production-ready network infrastructures.

What You’ll Do

• Analyze customer situation to develop requirements
• Gather technical requirements for the purpose of designing a network to be deployed.
• Develop and provide designs in line with requirements
• Write High and Low Level Design documents based on gathered requirements for guidance and reference during and after Arista network deployment
• Fabric Design, discussion, and review with client to meet their requirement
• Implementation and migration planning detail and support
• Write and execute test plans for the purpose of validating newly deployed Arista networks once the deployment is complete in order to ensure new infrastructures are capable of carrying production network traffic.
• Work with customers to plan, write, and execute Methods of Procedure documents outlining steps to seamlessly migrate production network traffic from legacy infrastructure to the newly deployed Arista Network Fabric.
• Perform Knowledge Transfer Training on Arista network Designs, Platforms, and Features to Arista Professional Services customers.
• Assist project Management in developing project plans to track deployment project task execution, communication cadence with customers, and timelines.
• Travel to customer locations as and when required.

Qualifications

Technical Capabilities

Qualifications, skills and experience :

Additional Information

Arista stands out as an engineering-centric company. Our leadership, including founders and engineering managers, are all engineers who understand sound software engineering principles and the importance of doing things right.

We hire globally into our diverse team. At Arista, engineers have complete ownership of their projects. Our management structure is flat and streamlined, and software engineering is led by those who understand it best. We prioritize the development and utilization of test automation tools.

Our engineers have access to every part of the company, providing opportunities to work across various domains. Arista is headquartered in Santa Clara, California, with development offices in Australia, Canada, India, Ireland, and the US. We consider all our R&D centers equal in stature.

Join us to shape the future of networking and be part of a culture that values invention, quality, respect, and fun.