About Us
Join our World of Talent.
Global, culturally diverse, inclusive, and innovative - welcome to AMS, where talent is our world. Over the last two decades, AMS has redefined the landscape of talent outsourcing and consulting. From pioneering the concept of RPO to continually revolutionising how organization's approach talent acquisition, AMS stands as a world leader in the industry.
Committed, engaged, and inspired, we feel a real sense of belonging, and all have one thing in common : a real passion for talent. Become part of this world and make a difference with us.
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The Role
The Senior Recruiter will support client hiring managers with filling their vacancies to target start dates ensuring all quality thresholds and SLA / KPIs are met. They will deliver excellent recruitment services to the client in line with agreed service levels, acting as the custodian of candidate quality and the hiring manager experience, working in conjunction with colleagues in teams such as Sourcing and Administration
Senior Recruiters will be aligned to high touch client business units or stakeholder groups that require additional attention. This may be in the form of more rounds of interviews, more data / insight led consultation, more complex offer negotiation, intricate reward structures or interfacing with more senior hiring managers. They will follow a high touch workflow investing more time at each stage of the recruitment process than a Recruiter.
Reports to Team Leader or Manager - Client Services
Key Responsibilities
Client Stakeholder Relationships
- Create and maintain trusted partner relationships with Senior hiring managers / stakeholders. Independent execution of the end-to-end delivery of recruitment services to them, providing counsel, advising through insight and SME knowledge on the recruitment process and ensuring that timelines are correctly identified and met
- Lead discussion on attraction strategies, working with Sourcing and hiring managers to correctly identify approach based on market and hiring demands
- Make recommendations for best fit and skills profile, coaching hiring managers on what may or may not be achievable
Internal Stakeholder Relationships
Monitor funnel metrics in partnership with Sourcing to ensure bottlenecks are identified and addressed ahead of timeCollaborate effectively with relevant teams, such as Sourcing and Administration teams to ensure a smooth client and candidate experienceCoach and mentor Recruiters, Sourcers and Administrators on best practice approaches and client culture, supporting them in achieving success in their rolesRecruitment Delivery
Take full ownership to ensure the recruitment service is delivered in line with contractual obligations and client service level agreementsLead vacancy consultation discussions in partnership with the Sourcer to agree the recruitment plans with hiring managers– this includes role requirements, sourcing strategy, DEI requirements, pay range, agreed timeframes, responsibilities of all involved, and the selection processCollaborate with Sourcing team on the iterative process of narrowing down high-quality candidate and jointly review the shortlist with the hiring managerDeliver excellent candidate experience in conjunction with the Sourcer; managing candidate satisfaction with the recruitment experience, from initial interview to start dateSupport the hiring manager with hiring decisions and guide them in determining an appropriate offer; lead the (often complex) offer process and negotiations to close the candidateAnticipate potential stakeholder issues within own area of expertise, taking action to address, and using judgement to escalate appropriatelyProactively manage the future demand by facilitating demand planning meetings to discuss forecasts with client resourcing lead teamSupport development of Assessment Centre plan, where neededBuild proactive pipelining strategies and share insights with hiring managers to support strategic decision-making and execution outside of live demand. Reports regularly on progress of Talent PoolShare and implement knowledge gained from other teams to enhance own recruitment deliveryActively participates in, or co-ordinates projects outside direct remit of responsibilityOutline recommended continuous improvement actions and upselling opportunities to Manager – Client Services, including quantifying impactTechnology and Compliance
Ensure that all changes to a candidate’s status and requisition updates are tracked in real time in all relevant systems (client and AMS)Support account contractual management by identifying and flagging scope creepEnsure compliance with legislation affecting area of work (e.g. age discrimination, employment risks for contractors, OFCCP, data management techniques or similar local legislative requirements) Identify and track compliance risks in line with the overall AMS Risk Management Framework and suggest solutions.