Digital Marketing Project Lead

What will you do?

• Business Analysis & advising on key Omnichannel Marketing channels and initiatives.
• Directly responsible for on-boarding new service offering in the Market and providing trainings.
• End to End Project Management.
• Liaison between the client and the execution team.
• Excellent communication and collaboration skills.
• Managing area operations for rendering and achieving quality services;

monitoring high end problem resolution team on performance bottlenecks.

monitoring the post service activities like follow up with the clients, service reminders and handling customer grievances for superior solution center experience.

monitoring day to day resolution closures and case aging to ensure timely resolution.

What will you need?

What do you get?