Key Responsibilities :
- Independently manage client accounts, maintaining excellent client relations and satisfaction
- Oversee end-to-end claims handling from loss notification to final report submission
- Coordinate with field surveyors and internal teams to ensure timely assessments
- Respond to client inquiries, provide policy clarification, and manage expectations
- Review claim documentation and support accurate claim evaluation
- Ensure compliance with IRDAI regulations and internal reporting standards
- Work closely with insurance company representatives to finalize claims
- Identify and mitigate fraudulent claims during the assessment process
Desired Candidate Profile :
14 years of experience in general insurance claim handling or insurance surveyStrong knowledge of insurance policy terms, general claims process, and documentationExcellent communication and presentation skillsAbility to manage multiple clients / accounts and meet deadlinesCandidates with IRDAI certification or insurance training will be preferredShould be proactive, detail-oriented, and well-organizedSkills Required
Claims Management, General Insurance, Client Account Management, Coordination