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International CHAT&VOICE - US -Process
ConfidentialMumbai, Navi Mumbai, Pune11 days ago
Job descriptionEducation : Graduate Freshers / Any Diploma. Language : Must be fluent in English (both written and spoken). Shift : Willingness to work in Night Shift. Immediate joining preferred. Week-offs : 2 Rotational Week-Offs. Interested candidates only, fluent in English.
Key Responsibilities :
- Provide chat and voice support to US clients.
- Resolve customer queries efficiently and professionally.
- Maintain a high level of customer satisfaction.
- Handle customer complaints and provide effective solutions.
- Meet performance targets and KPIs.
Candidate Requirements :
Skills Required
Chat Support, Voice support, Customer Service, Problem Solving
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International • Mumbai, Navi Mumbai, Pune
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