Client Success Manager & Financial Administrator

Position Summary

Were looking for a dynamic and entrepreneurial professional who thrives on building long-term client partnerships and managing the entire customer lifecycle. This role goes beyond routine account managementit requires someone who can deeply understand client requirements, propose a scope of services that aligns with Solique’s solutions, and ensure flawless execution across every stage of the relationship.

We’re seeking an individual with both strategic foresight and operational discipline : someone who can craft tailored proposals, oversee delivery, and ensure client satisfaction while also managing critical aspects of invoicing and collections. The right candidate will be proactive, solution-driven, and passionate about shaping how clients experience and grow with Solique. This position is designed for individuals aspiring to grow into leadership and directly influence the growth journey of Solique.

Functional Responsibilities

• Act as the dedicated relationship manager for assigned client accounts, ensuring trust, satisfaction, and continued engagement.
• Manage the complete client lifecycle : onboarding, engagement, service delivery alignment, invoicing, and collections.
• Understand client requirements in depth and propose a well-defined scope of services that aligns with Solique’s capabilities and solutions.
• Draft, review, and present client proposals and engagement documents with clarity and precision.
• Coordinate with internal teams to deliver timely and effective outcomes.
• Identify opportunities for account expansion and cross-service integration.
• Monitor client performance metrics and prepare regular updates for leadership and stakeholders.
• Monitor client accounts, track billing cycles, oversee timely invoicing, and support collections to ensure financial discipline
• Drive proactive communication, resolve client issues efficiently, and escalate challenges when necessary.
• Conduct periodic check-ins and client reviews to align with evolving business objectives.
• Collaborate with service teams to ensure seamless execution of commitments.

Personal Attributes and Experience

Qualifications Required

Education

Language

Compensation and Bonus

and potential.