Business Analyst - Internal Process Automation

Job Summary

This role is focused on driving internal automation of business processes across departments including HR, Finance, Customer Support, and Operations. The Business Analyst will work closely with department heads, developers, and project managers to identify manual tasks, propose automation solutions, and deliver functional designs using Microsoft PowerApps and Python-based platforms. The ideal candidate brings a strong appreciation of business workflows, data flows, and how systems operate at a conceptual level—combined with a sharp eye for detail in defining requirements and supporting successful delivery.

Key Responsibilities

Business Analysis & Process Automation

• Analyze current workflows across departments to identify automation opportunities.
• Document as-is and to-be process flows, data mappings, and decision logic.
• Gather and articulate business needs into detailed BRDs, user stories, and acceptance criteria.
• Map data flows, transformations, and integrations across internal tools and databases.
• Define success metrics and KPIs for each automation project.

Platform-Centric Solutioning

Project Management & Execution

Required Skills & Qualifications

Preferred Qualifications

Key Deliverables

Skills Required

Power Automate, Jira, Sql, Figma, Confluence, Flask, FastAPI, Excel, Python