Rakuten - Business Process Analyst

Description : Job Summary :

We are seeking a results-driven Business Process Analyst with 36 years of experience to join our team. This role is responsible for planning, executing, and leading process improvement initiatives across various functions. You will be instrumental in identifying inefficiencies, designing optimized workflows, and driving performance improvements using methodologies such as Lean, Six Sigma, or other process improvement frameworks.

Key Responsibilities :

• Analyze and evaluate current business processes and workflows.
• Lead and facilitate cross-functional teams to define improvement opportunities.
• Develop and maintain documentation including process maps, flowcharts, and models.
• Use data-driven approaches to identify root causes and propose solutions.
• Define key performance indicators (KPIs) and metrics to track and report process

performance.

methodologies.

and :

field.

software.

Preferred Skills :

What We Offer :

(ref : hirist.tech)