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Technical Specialist-Cloud & Infra Engg
ConfidentialPune30+ days ago
Job descriptionconfiguration for new joiners on laptop / MacBook Installing and Configuring Systems : Setting up computer hardware, software, networks, printers Troubleshooting and Diagnosing Issues : Identifying and resolving technical problems with hardware, software, and networks. Providing Technical Support : Assisting end-users with technical issues, either in person or remotely Troubleshooting Microsoft product including Outlook, Excel, Word, PowerPoint, OneNote & Onedrive Apple MacOS End-user support. Good Knowledge of networks, protocols, and IT security Dell, HP Laptop & Apple MacBook Hardware's issues troubleshooting. Installing, Managing, and Configuration Windows / MAC Operating System Nexthink, SCCM , Beyond trust tool support for remote user's Ticketing tool knowledge of Service now Escalate issue with L2 / L3 if issue not resolved. Providing support on call, Microsoft teams and mail
Skills Required
Technical Specialist, Cloud, Sccm
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Technical Infra Engg • Pune
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