Amazon Connect Developer - AWS Lambda

About the Role :

We are actively seeking talented Amazon Connect Contact Center Associates / Engineers at various experience levels for one of our esteemed multinational clients.

• Amazon Connect Tech Lead with 5-7 years experience.
• Experience with Amazon Connect (Contact flows, queues, routing profile).
• Integration experience with Salesforce (Service Cloud Voice).
• Hands-on with AWS services.
• AWS Lambda (for backend logic) Programming language Java or Python.
• Amazon Lex (Voice / chat bots).
• Amazon Kinesis (for call analytics and streaming).
• Amazon S3 (Storage).
• Amazon DynamoDB.
• CloudWatch.
• IAM.
• Proficiency in programming scripting Java Script, Nodejs.
• Familiarity with CICD pipelines DevOps and infrastructure as code Terraform CloudFormation.
• Knowledge of contact center KPIs and analytics dashboards.
• Solid experience in REST APIs and integration frameworks.
• Experience working in Agile Scrum environments.
• Experience in Automating deployments of contact center setup using CI / CD pipelines or Terraform.
• Lead the end to end implementation and configuration of Amazon Connect.
• Understanding of telephony concepts SIP DID ACD IVR CTI.
• AWS Certified Solutions Architect or Amazon Connect certification.

Why Join IOWeb3 Technologies?

Apply Now :

If you're an Amazon Connect specialist looking for your next challenge, apply today! Please indicate your relevant experience level in your application.

(ref : hirist.tech)