Relationship Management :
- Manage banking and investment relationships of clients, responsible for overall growth of Liabilities & Investment business from the HNI segment
- Develop, manage, and expand customer relationships by providing service levels that exceed client expectations of the most important customer segment
- Identify current and potential relationships with additional revenue potential and grow business
- Generate incremental business
- Achieve sales targets across liabilities, retail assets, business banking, FOREX, cards, investments, etc.
- Proactively sell the full range of consumer and commercial products to current and potential HNI relationships
- Increase CASA balance in allocated portfolio through deepening or acquisition
- Drive higher product and channel penetration to deepen mapped relationships and increase wallet share with YES Bank
Customer Engagement :
Ensure portfolio quality by regularly engaging with each mapped relationship and maintaining desired relationship valuesServe as the primary contact for mapped clients, responsible for service and sales satisfactionInvestment Advisory :
Provide financial planning and investment advisory services to HNI clientsDrive revenue business to generate fee income through products like mutual funds, investments, and insuranceProcess and Audit :
Ensure all sales activities are recorded online as per organizational processesCapture and maximize business opportunities through detailed client profiling as per organizational processSkills Required
Client Relationship Management, business generation, Customer Engagement