Company Overview
NoBrokerHood is a pioneering platform in community and finance management, providing secure and innovative solutions for gated societies across India. As a subsidiary of NoBroker, India's first prop-tech unicorn, NoBrokerHood has been streamlining operations for over 50 lac families in more than 21,000 societies. With a comprehensive suite of services and top-tier security certifications, NoBrokerHood is committed to enhancing living experiences and creating revenue opportunities for communities and businesses alike.
Job Overview
We are seeking a dynamic Inside Sales Specialist for our Bangalore Urban location. This full-time junior-level position requires a minimum of 1 to 3 years of related work experience. The role focuses on driving sales and fostering client relationships through various channels such as CRM software and Salesforce. If you have a passion for sales and a knack for effective communication, we encourage you to apply.
Qualifications and Skills
- Proficiency in CRM Software to manage customer interactions and data effectively and streamline communication processes to enhance the sales pipeline management.
- Experience with Salesforce to handle customer data, optimize the sales funnel, and leverage its capabilities for effective customer relationship management and reporting.
- Strong cold calling skills to initiate contact with potential clients and generate interest in NoBrokerHoods services, tackling objectives with persistence.
- Proven lead generation expertise to identify and qualify prospective clients, ensuring a steady inflow of potential business opportunities to drive revenue.
- Effective account management skills to build and maintain lasting relationships with clients, ensuring customer satisfaction, retention, and loyalty.
- Excellent negotiation skills to close deals efficiently while creating win-win scenarios that align with both client needs and company goals.
- Advanced customer relationship management capabilities to understand and meet client needs, ensuring exceptional service delivery and customer success.
- Ability to perform data analysis to monitor sales performance, track key metrics, and derive actionable insights for strategic decision-making.
Roles and Responsibilities
Identify and connect with potential clients through various channels to introduce NoBrokerHoods offerings and establish initial contact.Manage and nurture leads, converting them into successful sales opportunities by understanding client requirements and offering tailored solutions.Utilize CRM and Salesforce tools to track the sales process, manage client data, and ensure smooth communication with potential and existing clients.Build and maintain strong client relationships by delivering exceptional post-sales support and ensuring client satisfaction with NoBrokerHood products.Collaborate with the sales team to strategize and implement innovative lead-generation activities and outreach plans.Negotiate terms of sale with clients to achieve optimal agreements that satisfy both customer expectations and company objectives.Provide detailed feedback and reports on sales activities and performance, assisting in the refinement of sales strategies.Stay updated with industry trends and competitor activities to ensure NoBrokerHood remains at the forefront of community management solutions.