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Operational Excellence Lead

Operational Excellence Lead

SSA Consulting GroupRepublic Of India, IN
3 days ago
Job description

Company Description

SSA Consulting Group is a global management consultancy founded in 1999, offering tailored solutions to enhance business performance and aid enterprises in achieving growth and long-term sustainability. With over two decades of experience, SSA has positively impacted more than 1,000 industries across 24 countries, spanning government, non-profit, public, and private sectors. The firm specializes in delivering customized profit leadership solutions, including strategy planning, lean manufacturing, supply chain improvement, and IT enablement. Renowned for fostering sustainable improvements, SSA prides itself on long-term client relationships, often spanning a decade or more, and delivering measurable return on investment. Its extensive expertise in diverse sectors reinforces its position as a trusted partner for organizational transformation.

The Job Profile :

  • The candidate will work on a prestigious consulting assignment with SSA’s domestic and international clients
  • He / she will be exposed to SSA’s state-of-the-art consulting methodology and toolset and will be groomed to bring about momentous change within the client organization. He / she will be trained in the systematic application of Lean Management, Strategy Planning, and Operational Excellence Principles with a practical approach aimed at bringing about “real” and lasting change within the client organization.
  • Today SSA is a trusted name in operational excellence consultancy and commands a loyal clientele both domestic and international.
  • The candidate will be assigned to work and support a number of projects and will be groomed to progressively don the mantle of a “Project Lead”.
  • The job offers an immensely challenging but equally rewarding opportunity to develop oneself in a holistic system thinking approach and develop the convincing and change management skills that are so essential to bring about a tectonic shift in the client organization. He / she will work closely with their peers at SSA and the leadership / middle management team of client organizations.
  • SSA is growing rapidly its geographical footprint, thus the job will involve extensive traveling domestically as well as internationally. The candidate must be willing to travel extensively and face challenging travel schedules while working on multiple consulting accounts.
  • The candidate must be willing to face international and interdisciplinary challenges and must be one that relishes new challenges and views them as an opportunity to learn and sharpen their skill set and personality.

Key Result Areas : (KRAs)

  • Presales scoping & diagnostic studies.
  • Project management.
  • Client relationship management
  • Service delivery
  • Analytical work for process study & design
  • Execution of improvement projects handholding.
  • Accountability :

  • Delivery timeline as per project plan
  • Delivering client commitments
  • Client relationship
  • Collection
  • Key Performance Indicators

  • CSI – Customer satisfaction index
  • Value growth from partnering with clients – Number of times of initial order value and cumulative revenue generated from the same customer.
  • Results achieved as committed to clients (Financial & non-financial)
  • Desired Candidate Profile :

  • Excellent communication skills
  • Ability to build client relationships
  • Strong Statistical / analytical skills
  • Highly determined and committed to goals
  • Positive outlook
  • Willing to travel extensively
  • Educational Qualification :

  • Graduate in Mechanical / Electrical / Computer Science / Electronics / Chemical
  • MBA preferred Location : Mumbai
  • Professional Qualification : (Not necessary)

  • Certified Six Sigma GB
  • Exposure to Lean Tools
  • Exposure to Business excellence framework (Preferred but Optional)
  • Experience :

  • 4 - 6 years of work experience in a professional Manufacturing Company
  • Exposure to Process Management / Business Excellence and Operational Excellence (Preferred)
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    Operational Excellence Lead • Republic Of India, IN

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