Operational Excellence Lead
L&T-CloudfinitiRepublic Of India, IN4 days ago
Job descriptionProven experience in the Data Center and / or Cloud Services industry . Demonstrated capability in driving process excellence across diverse business functions such as CRM, Pre-Sales, Sales, Service Delivery, Network & Security Operations, and Billing . Proficiency in implementing Quality and Operational Excellence frameworks such as TQM, CMMI, ISO, Six Sigma, EFQM, Kaizen, Malcolm Baldrige, and Balanced Scorecard . Strong understanding of Colocation (Colo), IaaS, PaaS, SaaS , as well as FinOps, DevOps, CloudOps , and SRE practices. Hands-on experience in building resilient, scalable, and process-driven operations to enhance customer experience and service reliability . Strategic thinker with a continuous learning mindset . Adept at institutionalizing best practices for sustainable outcomes. Strong collaboration and communication skills, with the ability to engage cross-functional teams to achieve business goals. Opportunity to work with a leading data center and cloud services brand backed by Larsen & Toubro’s legacy of excellence . Exposure to cutting-edge technologies and industry-leading frameworks . A collaborative environment that encourages innovation and continuous improvement .
Role : Responsible for driving operational excellence across L&T-Cloudfiniti Data Center and Cloud Services portfolio. The role focuses on integrating and optimizing end-to-end business processes to deliver consistent, scalable, and customer-centric outcomes.
Qualifications :
- Bachelor’s degree in Engineering or Management (preference for Operations Management or Information Technology ).
- Advanced certifications in quality or process management frameworks (e.G., Six Sigma, CMMI, ISO, TQM) will be an advantage.
Experience & Domain Expertise :
Key Attributes :
What We Offer :
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Operational Excellence Lead • Republic Of India, IN
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