Branch Head

Responsible for P&L of the branch

Achievement of Branch targets for retention, cross selling and new business

Retention of the Companys clients in assigned region

Leveraging on the existing clients of the Company for cross selling

Identification and conversion of leads for new business generation (corporate business) in assigned region

Handling day-to day underwriting and servicing requirements of clients on a timely basis to ensure complete customer satisfaction

Effectively managing the team that reports to him

Ensuring that all underwriting requirements of clients are met as per Company defined TATs

Effectively coordinating between client / centralised claims team to ensure timely resolution of claims

Ensuring that all operational requirements / processes are met as per Company defined TATs

Excellent knowledge of general insurance products to enable effective marketing / servicing of the same

Good knowledge of general insurance underwriting / claims management

If he has a book of business that can be brought over to the Company, it is a big plus as it will reduce the pressure on new business generation

In depth knowledge of the general insurance market in assigned region - corporates and their contacts, renewal dates, databases etc

Good relationships with most insurers in assigned region

Prior experience with insurance broking firm / insurer

Able to deal with / handle the requirements of large corporates

Proactive in handling customer needs

Multi-tasking & prioritizing

Strong interpersonal skills

Excellent communication skills

Networking & Collaborative

Abreast with technology