Customer Relation Executive

Description

We are seeking a Customer Relation Executive ( FEMALE) to join our team in India. The ideal candidate will be responsible for managing customer interactions and ensuring a high level of customer satisfaction through effective communication and problem-solving.

Responsibilities

• Interact with customers to provide information and support regarding products and services.
• Resolve customer complaints and inquiries in a timely and efficient manner.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with team members to enhance customer experience and streamline processes.
• Provide feedback to management on customer trends and insights.
• Hands on experience on real estate industry.

Skills and Qualifications

Skills Required

crm software, Data Analysis, Customer Support, Problem Solving, Communication Skills, Microsoft Office, Time Management, Sales Skills, Active Listening, Multitasking