Handle collections calls for US-based accounts under First Party and Third Party processes.Engage with customers to recover outstanding payments, negotiate repayment plans, and resolve disputes professionally.Maintain accurate records of interactions and payments in the system.Ensure compliance with regulatory and company policies during all collection activities.Candidate Requirements :
- Prior experience in US First Party or Third Party collections process is mandatory.
- Strong communication and negotiation skills.
- Ability to work independently and meet targets.
- Immediate joiners preferred.
Interview Process :
- All interview rounds will be conducted via telephonic or virtual modes.
Skills Required
Debt Collection, Negotiation Skills, Customer Service, credit reporting , Payment Processing, Dispute Resolution