Key Responsibilities :
- Handle inbound and outbound customer calls or chats professionally.
- Resolve customer issues efficiently and ensure customer satisfaction.
- Provide accurate information about products or services.
- Maintain records of customer interactions and transactions.
- Work collaboratively with team members to meet performance goals.
Requirements :
Minimum qualification : Graduate / Undergraduate (any stream).Excellent communication skills (verbal and written).Basic computer knowledge and typing skills.Flexibility to work in rotational shifts (including night shifts).Freshers and experienced candidates both can apply.Perks & Benefits :
5 Days Working (2 rotational offs)Rotational ShiftsBoth Side Cab FacilityAttractive salary package with incentives and performance bonusesGrowth opportunities and skill developmentEducation
12th Class (XII)
Skills Required
Excellent Verbal And Written Communication Skills, Active Listening, Problem Solving, Flexible Working