Business Development Specialist - IT Services

Shift Ahead Techologies is seeking a dynamic proven candidate with results-driven profile and is core

Business Development Specialist

with strong technical understanding (Tech driven) and sound commercial acumen to drive growth across domestic and international markets. The ideal candidate should be fluent in English, possess 3–6 years of relevant experience in IT services or solutions, and excel at managing domestic and global client relationships.

Key Responsibilities

Identify, qualify, and acquire new business opportunities across domestic and international markets for IT services (Remote Staffing, NOC support, Cloud, Telecom, or Gen AI sustained projects).

Develop and execute sales strategies aligned with business goals to expand customer base and revenue streams.

Conduct market research to identify emerging trends, customer needs, and competitor offerings.

Build and maintain long-term client relationships through consistent and effective communication.

Prepare techno-commercial proposals, presentations, and RFP / RFQ responses.

Collaborate with technical and delivery teams to ensure customer requirements are translated into viable solutions.

Negotiate contracts, pricing, and terms with clients to ensure profitable partnerships.

Track and report business metrics, sales pipeline, and forecasts using CRM tools.

Represent the company in online / offline client meetings, professional networks, and industry events.

Required Skills and Competencies

Proven experience (3–6 years) in

business development or account management

in the

IT services / solutions industry

Other Industries please do not apply.

Strong techno-commercial awareness with the ability to understand technical specifications and translate them into business value.

Excellent command of written and spoken

English

; articulate communicator with strong presentation skills.

Hands-on experience working with global (US, UK, EU, or APAC) clients.

Proficiency in CRM tools (e.g., HubSpot, Salesforce, Apollo, or Zoho).

Demonstrated ability to meet revenue and lead generation targets.

Knowledge of remote staffing, IT outsourcing, and managed service delivery models is an advantage.

Strong negotiation, analytical, and interpersonal skills.

Educational Qualifications

Bachelor’s degree in

Business Administration, Information Technology, Engineering, or related field

MBA or postgraduate specialization in Marketing, International Business, or IT Management preferred.

Key Attributes

Self-starter with an entrepreneurial mindset and result-oriented approach.

Ability to work independently and collaboratively with cross-functional teams.

Flexible to work across time zones and manage global communications.

Tech-savvy, adaptable, and capable of understanding modern IT ecosystems (Cloud, Networking, AI, NOC operations).

Confident candidates willing to join asap if selected may apply in confidence. Role is currently Remote