Manager - eCommerce Marketplaces
Role Summary : To own and drive sales, visibility, and operational excellence across marketplace platforms including Amazon, Flipkart, Meesho, and others, while ensuring profitability, strong partner relationships, and process hygiene.
Role & Responsibility :
- P / L responsibility for the all platforms.
- Achievement of monthly, quarterly and annual Business Targets from the existing and new key accounts.
- Ensure 100% product availability and visibility, listing health and retail readiness.
- Deliver monthly revenue targets in line with business goals by keeping all metrics in check.
- Execute the Joint Business Plan.
- Ensure growth of the Focus Products / Categories for the organization.
- Coordinate with internal & external teams to carry out the daily activities.
- Analyze weekly performance reports to take corrective actions for achievement of targets.
- Planning and monitoring of ads campaigns to increase product visibility.
Process Improvement :
Ensure accurate product listings, pricing, content, and images across all marketplaces.Maintain hygiene in inventory planning, stock availability, and fulfillment readiness (FBA, Flipkart Smart, Meesho Seller).Coordinate with internal supply and warehouse teams to maintain high in-stock % and reduce RTOs / returns.Track and reduce listing errors, policy violations, and operational misses.Lead monthly account reconciliation and ensure accuracy in platform payouts and claims.Customer (Internal / External) :
Serve as the primary POC for category teams at Amazon, Flipkart, Meesho, etc.Build strong relationships with platform managers to unlock visibility slots, joint promotions, and growth opportunities.Monitor share of voice for the brand across categories and improve organic rankings.Collaborate with creative and brand teams for platform-specific brand store updates, A+ content, and catalog enrichment.Ensure timely execution of marketing events (Big Billion Days, Prime Day, Meesho Mega Sale, etc.)Financial perspective :
Own monthly, quarterly, and annual sales & GMV targets for assigned platforms.Manage P&L responsibility for each marketplace - revenue, margins, discounts, and deductions.Drive growth of key SKUs and product categories, especially focus / new launches.Analyze sales trends, pricing, competition, and optimize promotions and campaigns for maximum ROI.Track and improve metrics like ACoS, CPS, ROAS, Contribution Margins, etc.Learning & Growth / People Development :
Work cross-functionally with supply chain, finance, performance marketing, and design teams.Build SOPs for platform operations, campaigns, and processes to improve team efficiency.Stay updated on latest marketplace trends, tools, and best practices.Guide junior executives / interns if any, and build capability for scale.Skills / Attributes :
Master's in any related field.Strong analytical skills with command over Excel, seller panels, and ad dashboards.Deep understanding of platform algorithms, advertising tools (Amazon Ads, Flipkart PLA, etc.), and account operationsExcellent project management and cross-functional coordination skills.Experience in handling beauty, personal care, or FMCG categories is preferred.(ref : iimjobs.com)