Walk In Drive | Technical Support Executive (Telecom Voice) | 25 Oct

This job is with TELUS Digital, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.

Description and Requirements

Walk in Date - 25 Oct 2025

Walk-in Time - 10.00 AM- 4 : 00 PM IST

Venue : YMCA Tourist Hostel, Gate No 1, Jai Singh Marg, Hanuman Road Area, Connaught Place, New Delhi, Delhi 11000

Role & Responsibilities

Works with customers to identify service-related needs and offers the most appropriate solutions while providing world-class customer service

Diagnoses and resolves basic network and modem functionality issues, including landline troubleshooting

Walks customers through common phone hardware and software configurations to maximize service functionality

Provides solutions and resolution resources for customer repair problems

Interfaces with customers over the phone providing status updates and ensuring service has been restored

Escalates appropriate technical issues to upper-level technical support when needed

Preferred Candidate Profile

0-5 years of experience in International Technical Support (Voice)

Excellent communication skills

Have worked on ISP, Internet & WiFi Related, Router & Modem Connectivity Issues

Should be comfortable working in 24

• 7 Working Environment

Rotational shifts & Rotational week offs

Exclusions : Undergraduate Freshers are not eligible / Graduate freshers with Non Technical education are not eligible.

Perks and Benefits

Salary ranges from 3.2 LPA to 4.99 LPA.

Medicare Facilities

Free pick up and drop facility will be provided within 35 Kms range

Medical Insurance

Life Insurance

Language ReferenceEnglish

EEO Statement

At TELUS Digital, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS Digital is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent.

Equal Opportunity Employer

At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants' qualifications, merits, competence and performance without regard to any characteristic related to diversity.]]>