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Sr Operations specialist, Operations

Sr Operations specialist, Operations

S&P GlobalMumbai, Maharashtra, India
22 days ago
Job description

About the Role :

Grade Level (for internal use) :

09

The Team :

As part of the Business Intelligence Team within the Market Intelligence group you will join a group of professionals who are passionate about ensuring the highest levels of content quality operational efficiency and client satisfaction . Team collaborates closely with data operations engineering and products. The dynamic and multicultural nature of the team fosters an environment of continuous learning and innovation where your contributions will play a pivotal role in streamlining data processes content policies and product development.

The Impact :

As a Sr. Operations Specialist you will play a crucial role in enhancing the integrity and accuracy of our data processes. Your contributions will support our initiatives in automating workflows and defining content policies ultimately leading to improved client satisfaction and operational excellence. The role will also offer opportunities to collaborate on complex data integration projects and interact closely with product development teams giving you exposure to various aspects of business intelligence data governance and content management.

Responsibilities :

Primary responsibilities include :

  • One of your core responsibilities will be to implement and monitor data quality checks . These checks are essential for ensuring that the data we provide is accurate reliable and up-to-date.
  • You will be involved in developing automated workflows that aim to streamline operations and reduce manual intervention. By creating robust logic frameworks and automation tools you will help improve the speed and accuracy of processes within the team.
  • As a Senior Operations Specialist you will also serve as a key point of contact for content-related inquiries from clients. Your role will involve understanding their requirements troubleshooting any data or content-related issues and providing them with the information they need in a timely manner.
  • You will be responsible for defining and establishing content guidelines that govern the handling management and usage of data and content across various internal teams. These policies will ensure consistency security and compliance in how content is managed within the organization.
  • Regular audits of the content will be an integral part of your role. You will conduct periodic random data quality checks to assess the integrity of the data and identify any discrepancies or areas for improvement.
  • Collaborate with the product team to analyze and refine the datasets that will be utilized in the development of new products.

What Were Looking For :

We are seeking candidates who have a strong foundation in operations and are passionate about working with data and content management processes. The ideal candidate will be a quick learner capable of adapting to a fast-paced environment and willing to contribute to the success of the team. You should possess a mix of technical analytical and interpersonal skills that allow you to work independently and collaboratively with various stakeholders across different regions.

  • A Bachelors or Masters degree (or equivalent).
  • 3-5 years of relevant experience particularly in a role that involves working with Visible Alpha product and processes or similar data management platforms.
  • A solid understanding of workflow tools used in operations and a basic knowledge of databases (SQL or other database systems) is highly desirable. Familiarity with automation tools and scripting languages will be an added advantage.
  • Exceptional analytical skills with the ability to spot trends within data modules assess data quality and identify areas for improvement.
  • Strong communication and presentation skills . You should be comfortable presenting data-driven insights to various stakeholders including senior leadership and clients.
  • The ability to work well within a team environment collaborating with colleagues from different locations while also being self-motivated and able to work independently when necessary.
  • Excellent attention to detail strong problem-solving capabilities and the ability to handle multiple tasks in parallel without compromising on quality or deadlines
  • About S&P Global Market Intelligence

    At S&P Global Market Intelligence a division of S&P Global we understand the importance of accurate deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions partnering with customers to expand their perspective operate with confidence andmake decisions with conviction.

    For more information visit In It For You

    Our Purpose :

    Progress is not a self-starter. It requires a catalyst to be set in motion. Information imagination people technologythe right combination can unlock possibility and change the world.

    Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence pinpointing risks and opening possibilities. We Accelerate Progress.

    Our People :

    Were more than 35000 strong worldwideso were able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.

    From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. Were committed to a more equitable future and to helping our customers find new sustainable ways of doing business. Were constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference.

    Our Values :

    Integrity Discovery Partnership

    At S&P Global we focus on Powering Global Markets. Throughout our history the worlds leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do bring a spirit of discovery to our work and collaborate in close partnership with each other and our customers to achieve shared goals.

    Benefits :

    We take care of you so you cantake care of business. We care about our people. Thats why we provide everything youand your careerneed to thrive at S&P Global.

    Our benefits include :

    Health & Wellness : Health care coverage designed for the mind and body.

    Flexible Downtime : Generous time off helps keep you energized for your time on.

    Continuous Learning : Access a wealth of resources to grow your career and learn valuable new skills.

    Invest in Your Future : Secure your financial future through competitive pay retirement planning a continuing education program with a company-matched student loan contribution and financial wellness programs.

    Family Friendly Perks : Its not just about you. S&P Global has perks for your partners and little ones too with some best-in class benefits for families.

    Beyond the Basics : From retail discounts to referral incentive awardssmall perks can make a big difference.

    For more information on benefits by country visit : Hiring and Opportunity at S&P Global :

    At S&P Global we are committed to fostering a connected andengaged workplace where all individuals have access to opportunities based on their skills experience and contributions. Our hiring practices emphasize fairness transparency and merit ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration we drive innovation and power global markets.

    Recruitment Fraud Alert :

    If you receive an email from a domain or any other regionally based domains it is a scam and should be reported to . S&P Global never requires any candidate to pay money for job applications interviews offer letters pre-employment training or for equipment / delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines fraudulent domains and how to report suspicious activity here.

    Equal Opportunity Employer

    S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race / ethnicity color religion sex sexual orientation gender identity national origin age disability marital status military veteran status unemployment status or any other status protected by law. Only electronic job submissions will be considered for employment.

    If you need an accommodation during the application process due to a disability please send an email to : and your request will be forwarded to the appropriate person.

    US Candidates Only : The EEO is the Law Poster discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - - Professional (EEO-2 Job Categories-United States of America) OPRTON202.1 - Middle Professional Tier I (EEO Job Group)

    Required Experience :

    Senior IC

    Key Skills

    Financial Services,Information Technology,Cost Control,Corporate Risk Management,Law

    Employment Type : Full-Time

    Experience : years

    Vacancy : 1

    Yearly Salary Salary : 3 - 5

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