Sr. Manager - Operation
ConfidentialMumbai4 days ago
Job descriptionReconciliation : Monitor and reconcile principal, interest, and fee components with co-lending partners. Reporting : Validate data sharing and Management Information System (MIS) reports according to partner and regulatory formats. Automation : Work with product and technology teams to automate loan origination, disbursement, repayment, and other core functions. API integration : Oversee the integration of payment gateways, Loan Management Systems (LMS), and other banking APIs to create a seamless user experience. Process improvement : Identify process bottlenecks and implement tech-enabled solutions to increase speed, accuracy, and scalability.
Key responsibilities
End-to-end loan operations
Workflow management : Lead the entire loan lifecycle for personal and digital products, which includes onboarding, processing, disbursement, servicing, and closure.
- KYC and fraud : Oversee Know Your Customer (KYC) validation and implement fraud prevention strategies within the digital loan process.
- Compliance and auditing : Ensure that all operational processes adhere to regulatory guidelines, especially those related to digital lending and co-lending frameworks. Coordinate with internal and external audit teams for periodic reviews.
Co-lending and partnership management
Daily operations : Drive daily operations for co-lending models, managing fund flow between your institution, partner banks, and escrow accounts.
Process automation and technology
Skills Required
Project Management, Data Analysis, Process Improvement, Supply Chain, Budget Management, Risk Assessment, Inventory Control
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Operation Manager • Mumbai