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Join Infosys BPM Ltd. – Windows Support (Chat Process) – Hyderabad

Are you ready to take your technical support career to the next level? Infosys BPM is hiring Technical Process Specialists and Senior Technical Process Specialists for our Windows Support Chat Process in Hyderabad! If you’re passionate about troubleshooting and customer service, this is your chance to work with Microsoft’s consumer products and deliver exceptional support via chat.

About the Role :

Position : Senior Technical Process Specialist / Technical Process Specialist

Location : Hyderabad (100% Work From Office)

Experience : 1 – 6 Years

Shift : 24x7 Rotational Shifts

What You’ll Do :

• Be the first point of contact for customers seeking assistance with Microsoft Windows & O365 issues.
• Provide fast, clear, and effective solutions through chat support.
• Create a positive experience by showing empathy and patience while troubleshooting.
• Use your technical expertise to diagnose and resolve complex problems.

Must-Have Skills & Qualifications :

Interview Details :

Dates : 19th & 26th July 2025

⏰ Time : 10 : 00 AM – 01 : 00 PM

Venue : Infosys BPM Limited,

Infosys STP Gate No. 2,

Madhava Reddy Colony,

Opposite ISB College,

Interview Building No. 2, Hyderabad

What to Bring :

Important Notes :

Infosys BPM is an equal opportunity employer. We celebrate diversity and are committed to fostering an inclusive workplace where everyone can thrive.

Ready to launch your career with a global leader?

Come meet us and take the first step toward a rewarding future!

Regards,

Infosys BPM

Talent Acquisition | INFY HR