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Client Relationship Lead
Quantum IntegratorsNagpur, Republic Of India, IN30+ days ago
Job descriptionBachelor’s degree in IT, Computer Science, Business Administration, or related field (MBA preferred). 5–7 years of experience in account management, Client Success Manager, or in a similar role within IT services, system integration, or consulting firms . Familiarity with emerging technology such as AI, Cloud, ERP, Cybersecurity, Infrastructure, and Application Development. Excellent relationship-building, negotiation, and presentation skills. Proficiency in CRM tools (e.G., Salesforce, HubSpot) and MS Office Suite. Strong problem-solving and multitasking ability to manage multiple accounts and projects.
Position - Account Manager
Location - Nagpur
Duration - Full time
Preferring the experience in US Recruitment Staffing
Key Responsibilities
- Act as the primary point of contact for assigned IT service and consulting clients.
- Build and maintain strong C-level and stakeholder relationships to ensure alignment with client IT and business goals.
- Manage the end-to-end account lifecycle including onboarding, project delivery oversight, renewals, and escalations.
- Collaborate with delivery teams, technical consultants to ensure smooth execution of IT projects and managed services.
- Understand client’s technology roadmap and business challenges to position the company’s IT solutions and consulting services effectively.
- Lead contract negotiations and ensure commercial terms are met.
- Stay updated with IT industry trends, emerging technologies, and competitor offerings to provide consultative insights to clients.
Qualifications & Skills
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Client Relationship Lead • Nagpur, Republic Of India, IN
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