ASIGN- Client Services Associate

Job Description

Festivals From India is hiring for their client ASIGN an energetic and proactive  Client Services Associate  to join their team in Mumbai. This role is ideal for someone with an event management or client services background, who is comfortable multitasking, thrives in fast-paced environments, and understands the demands of a growing start-up. While the role will initially be focused on backend operations, it offers opportunities to grow into a more client-facing position with increasing exposure over time.

About ASIGN :

ASIGN is a first-of-its-kind product & services company built specifically for the art and collectibles ecosystem. Our proprietary technology physically connects artworks and collectibles to our secure digital environment. We have built ASIGN for artists, creators, collectors and businesses to do everything they want to do—all in one place!

ASIGN invites the entire art and collectibles ecosystem to capitalize on our whole range of tools and technologies. We provide services such as assigning global identification numbers, assisting with artwork documentation, inventory management, invoicing, shipping & logistics tracking and a high-visibility marketplace for selling your authentic works of art.

Visit the ASIGN platform on this link :   https : / / www.asign.art /

Please note :

1. The vetting process for this role comprises 2-3 rounds of interviews and may be followed by a brief assignment.

2. Festivals From India is hiring for this role on behalf of our client.

3. This is an on-site, full-time position based in Mumbai.

4. Salary band for this role is available upon request.

Requirements

• 1–3 years of professional experience in client services, event management, operations, or related fields.
• Strong organizational and multitasking skills; ability to work under pressure and manage deadlines.
• Excellent verbal and written communication skills.
• A proactive, “on-your-toes” approach and comfort working in a start-up environment.
• Interest in art and collectibles—prior art world experience is a plus but not essential.
• Ability to build strong relationships with clients, vendors, and colleagues.
• Flexibility and willingness to take on both backend and, eventually, client-facing responsibilities.

Requirements

Essential Qualifications : Bachelor’s Degree in a relevant field such as Human Resources, Literature, Business Administration, Organisational Development, Culture Studies, Marketing, or Communications. Master’s Degree or MBA in Human Resources, Media & Communications, Culture Studies, Arts Management, Event Management or a related field is an advantage Essential Experience : 10-12 years of professional experience, ideally at a mid-career level Prior experience in one or more of the following contexts : - Event management companies, particularly in client engagement or programming roles. - Real estate companies with a focus on commercial property development, especially within client or community engagement functions. - Corporate organisations with a strong emphasis on employee engagement, such as within HR or internal communications teams. - Asset management teams that oversee activation or programming of commercial spaces. Experience working with industry associations (e.g., NASSCOM, ADI) is a plus. Proven track record of managing large-scale events, including internal employee events (e.g., for 800+ people) or external public-facing events (e.g., 5,000–10,000 attendees). Key Personal Attributes & Skills : Creative and analytical thinker with a proactive approach to problem-solving and initiative-taking. Strong attention to detail, with the ability to organise work and manage multiple priorities effectively. Proven experience in conceptualising and executing events aligned with strategic and cultural goals. Strong collaboration skills with the ability to engage senior leadership and cross-functional teams. Excellent communication skills, with experience developing creative briefs, campaigns, and messaging for engagement. Proficient in program logistics, budgeting, and vendor management to ensure seamless execution.