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Duty Manager
The Indian Hotels Company Limitedhyderabad, India20 hours ago
Job descriptionAsssists the department heads in reviewing audit findings - Safety / Hygiene and TPAM (Taj Positive Assurance Model) and takes corrective measures to ensure full compliance. Conducts the internal audit checklists as per the IHCL Safety Guidelines. Adheres to all departmental legal compliances and ensures that the team follows the same. Ensure that all the statutory requirements for in house guests are met (C–Forms etc).
Job Responsibilities
- Maintains the Log Book and effectively follows up the system to check the daily arrival list and monitors all VIP movement.
- Monitors adherence to all policies and procedures to reduce bad debts and rebates.
- Co-ordinates with departments like Security and Housekeeping to ensure that all the security, hygiene and aesthetic standards of the hotel are met.
- Prepares reports on Occupancy, Average rates and Reservations.
- Maintains the Guest History System and updation of all the guest profiles.
- Ensure that all the operational standards set for all the processes are followed.
- To ensure speedy and timely actions during emergency situations as per the SOP guidlines.
Job Requirements
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Manager • hyderabad, India
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