Customer Services Supervisor - Ahmedabad Contact Centre

Job title

Customer Services Supervisor - Ahmedabad Contact Centre

Ref #

211618

Location

India - Ahmedabad

Job family

Customer Service

• Closing date : 23-Sep-2025

About The Role

We are currently recruiting for Customer Services Supervisor for Customer Contact Centre in Ahmedabad, India.

As Customer Services Supervisor, you will be responsible to supervise a team alongside you will also be responsible in providing service excellence to customers through telephone, e-mail, fax, web chat or in person in order to achieve customer satisfaction, sell Qatar Airways products and generate revenue and take all possible measures to avoid loss of revenue.

Your Specific Responsibilities Will Include :

Upon joining, you will undergo 6 weeks of classroom training and 4 weeks of On-the-Job training specific and Qatar Airways products and policies. We have a team of experts and industry professionals who will support and work with you through-out your training journey.

If you are successful, you will receive a competitive salary package, travel benefits, health insurance, relocation support (for those residing outside Ahmedabad), annual leave, transportation support for night shift and other benefits applicable as per local labor law.

If you have what it takes to deliver the best, then this opportunity is for you.

Be part of an extraordinary story

Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You'll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community.

Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what's never been done before.

Together, everything is possible

Qualifications

About you

The ideal candidate for this role will have the following qualifications :

Education background and Experience

About Qatar Airways Group

Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We've grown fast, broken records and set trends that others follow. We don't slow down by the fear of failure. Instead, we dare to achieve what's never been done before.

So whether you're creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.

How To Apply

If you have the right experience and qualification for this role, please submit your application online attaching your most updated CV.

About Qatar Airways Group

Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We've grown fast, broken records and set trends that others follow. We don't slow down by the fear of failure. Instead, we dare to achieve what's never been done before.

So whether you're creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.

https : / / aa115.taleo.net / careersection / QA_External_CS / jobapply.ftllang=en&job=211618

Skills Required

Training, Leadership, Customer Service, Revenue Generation