Department : Sales & Operations
Location : Head Office – Ahmedabad
Reporting To : Regional Sales Manager
Experience : 0–2 Years
Qualification : Graduate / MBA
Any Local Languages : Telugu, Kannada, Malayalam, Tamil, Hindi, Gujarati & English
Job Summary :
We are seeking a Sales Coordinator to support the sales team by managing internal communication, processing orders, coordinating with factory / warehouse / logistics, and maintaining customer and distributor relationships. This is a back-end sales support role crucial to ensuring smooth operations and timely execution of sales.
Key Responsibilities :
Sales Coordination :
- Coordinate with field sales engineers, distributors, and customers for order processing.
- Handle inquiries, prepare quotations, and follow up for order confirmations.
- Manage and maintain records of customer details, pricing, and orders.
Order & Dispatch Management :
Process sales orders and coordinate with the logistics / factory team for timely dispatches.Track inventory and provide updates to the sales team.Communicate delivery timelines and resolve any logistics-related issues.Customer Support :
Assist customers with order status, basic technical clarifications, and documentation.Coordinate after-sales service requests and hand over details to the service team.Maintain strong communication with distributors and channel partners.Reporting & Documentation :
Prepare daily / weekly / monthly MIS reports on sales, orders, and dispatch status.Maintain updated records for sales leads, pricing, order tracking, and payment follow-ups.Support in generating sales performance reports for management review.Skills & Requirements :
Strong communication and coordination skills (written and verbal).Proficient in MS Office (especially Excel), ERP / CRM software.Ability to multitask and work under pressure in a fast-paced environment.Detail-oriented with strong organizational skills.