Senior Manager Quality - Medical Coding ( Home Health)

Designation : Senior Manager Quality

Specialty : Home Health

Department : Business Excellence – Coding

Work Location : Airoli, Navi Mumbai

Work from Office

Job Description

Atleast 10 years- of experience of having worked in the Medical Coding business. Extremely knowledgeable about, Inpatient coding, Medical Coding guidelines and Coding Techniques (ICD-10, CPT) Also, must have strong knowledge of Anatomy & Physiology, Advanced Medical Terminology, Psychology and Pharmacology. Efficient in using MS Office. Must have excellent communication and interpersonal skills

Duties & Responsibilities

Will be responsible for supervising and managing a team of 100+ QAs

• Create an inspiring team environment with an open communication culture
• Design QA capacity planning as per project requirement
• Delegate tasks and set deadlines
• Quality control as per client SLA
• Ensure effective implementation of the organization's Quality Management System
• Monitor team performance and report on metrics
• Performing random audit of auditor
• Perform RCA on audits observations. Identify knowledge gaps and develop an action plan with quality leads and operation managers
• Discover training needs and provide coaching to QAs
• Listen to team members' feedback and resolve any issues or conflicts
• Recognize high performance and reward accomplishments
• Encourage creativity and business improvement ideas
• Suggest and organize team building activities
• Identify improvement opportunities and initiate action plans for improvement

Required Skills

Skills Required

Css, Psychology, Cpt, Anatomy, Pharmacology, Ms Office, Inpatient Coding, Medical Coding, Cpc, Physiology, COC, cic