We are seeking an Area Manager to drive sales of Loan against Property (LAP) products within a designated territory. You will be responsible for planning and executing the monthly and quarterly LAP strategy, managing the entire sales process from lead generation to post-disbursement activities, and building a strong network of channel partners. This role requires a customer-centric approach to ensure regional goals are overachieved and to foster a culture of customer satisfaction.
Roles & Responsibilities :
- Sales Strategy : Plan and execute the monthly and quarterly Loan against Property (LAP) strategy to ensure regional goals are overachieved.
- Channel Partner Management : Identify and tie up with potential channel partners, including DSAs and connectors , to generate business leads.
- Sales & Operations : Control and monitor the distribution network, plan sales promotion activities, and manage customer documentation from application to loan disbursement.
- Relationship Management : Build and maintain strong relationships with channel partners and customers.
- Customer Focus : Uphold customer centricity and create a culture of customer satisfaction across all levels of the team, providing timely feedback to customers on loan status and resolution required.
- Reporting : Maintain a database, prepare MIS reports, and provide regular updates on sales performance.
- Cross-Selling : Cross-sell insurance and other related products to customers.
Skills Required :
Proven experience in a sales manager role, preferably within an NBFC or banking environment.Strong skills in planning and executing sales strategies.Experience in identifying and managing channel partners.Excellent relationship management and communication abilities.Must be customer-centric with a focus on service delivery and satisfaction.Proficient in maintaining databases and MIS reporting.QUALIFICATION :
Bachelor's degree in Business, Finance, or a related field, or equivalent experience.Skills Required
Sales Strategy, Relationship Management, Customer Focus, Mis Reporting