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Middle East Operations Support Specialist

Middle East Operations Support Specialist

Griffith FoodsBengaluru, Republic Of India, IN
2 days ago
Job description

Job Description : Temporary Operations Coordinator – Middle East Support (India-Based)

Position Title : Temporary Operations Coordinator

Location : India (Remote / Hybrid)

Duration : One year (Extendable based on performance and business needs)

Reporting To : Regional Supply Chain Manager – Middle East

Function : Supply Chain

Industry : FMCG / Manufacturing / Trading

Role Overview

We are seeking a detail-oriented and proactive “Operations Coordinator” to support our Middle East business operations from India. This temporary role involves managing master data, purchase workflows, regulatory coordination, and month-end reporting across multiple manufacturing units and business segments (IFFCO, GFT, GFI).

Key Responsibilities

1. Master Data Management

  • Create and maintain Item Master records for all commercialized products.
  • Coordinate with CS, Segment Leads, and Finance to update pricing.
  • Manage Vendor Master entries, including VAT validation and documentation.

2. Purchase Order (PO) Management

  • Generate POs for commercial and non-commercial orders.
  • Liaise with CS, Planning, and Manufacturing Units for PO sharing and date alignment.
  • Escalate rate discrepancies or missing rates to Finance Manager.
  • Ensure SO updates precede PO changes.
  • 3. PO Invoicing & Documentation

  • Track and record PO invoicing post-dispatch.
  • Maintain Excel logs and share weekly updates with CS and Finance.
  • Archive invoices and packing lists in shared folders with proper access controls.
  • Present PO invoicing summaries in weekly meetings.
  • 4. Purchase Returns

  • Initiate purchase returns in response to customer complaints.
  • Communicate invoice details to CS and Finance Manager.
  • 5. Project Planning

  • Develop Gantt charts for new product launches.
  • Collaborate with Manufacturing Planning teams and share timelines with customers.
  • Prepare standalone charts for leadership review.
  • 6. Regulatory & Label Coordination

  • Work with vendors to obtain Arabic translations and validate via AI tools.
  • Create mock labels and manage customer approvals.
  • Submit labels for country-specific registration and follow up until approval.
  • Notify Regulatory, QA, CS, and Segment Leads upon label approval.
  • 7. Month-End Support

  • Collect and verify sales invoices from Manufacturing Units.
  • Reconcile with PO invoicing records and resolve discrepancies with Finance.
  • Archive all invoices in shared folders.
  • Coordinate with India supply chain team for providing updates on Purchase orders, documentation etc to ME team

    Qualifications & Skills

  • Bachelor’s degree in business administration, Supply Chain, commerce or related field.
  • 1-2 years of experience in operations, procurement, or regulatory coordination.
  • Familiarity with ERP systems and Excel-based reporting
  • Strong communication skills to coordinate across teams and geographies.
  • Attention to detail and ability to manage multiple tasks independently.
  • Work Schedule & Expectations

  • Flexible working hours to align with Middle East time zones.
  • Weekly reporting and coordination meetings.
  • Ability to work remotely with reliable internet and system access.
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    Support Specialist • Bengaluru, Republic Of India, IN

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