SIS System Support Engineer

Roles and Responsibilities :

• Operational management and support of the infrastructure and ensure the smooth running of the network, servers, and system applications. Monitoring all installed systems and infrastructure
• Resolving incidents that could not be resolved by the Service Desk or generated by the monitoring system.
• Installations, updates, tests, planning and configuration of the infrastructure.
• Should be flexible to work / support to different time zones based on the project assigned.
• Collaborate with local IT teams for technical scoping for any local need in data center implementations.
• Ensuring the highest levels of systems and infrastructure availability
• Liaise with vendors and other IT personnel for problem resolution.

Technical skills :

Certifications :

Good to have :

Skills Required

Adfs, Powershell, Automation, Azure, Linux