We are looking for a skilled Assistant Manager to lead our Spa team, with a strong background in hospitality and excellent leadership skills. The ideal candidate will have 8-15 years of experience in the hospitality industry.
Roles and Responsibility
- Manage daily operations of the spa, ensuring high-quality service delivery.
- Develop and implement strategies to enhance customer satisfaction and loyalty.
- Lead and motivate a team of staff members, providing guidance and training as needed.
- Coordinate with other departments to ensure seamless service delivery.
- Monitor and control expenses, ensuring cost-effectiveness without compromising quality.
- Implement health and safety protocols, maintaining a safe working environment.
Job Requirements
Proven experience in managing teams and leading by example.Strong knowledge of hospitality operations, including front desk, housekeeping, and food and beverage services.Excellent communication and interpersonal skills, with the ability to work with diverse groups.Ability to work under pressure, handling multiple tasks simultaneously while maintaining attention to detail.Strong problem-solving skills, with the ability to think critically and make informed decisions.Familiarity with point-of-sale systems and inventory management software.