Customer Success Representative

Company Description

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Role Description

This is a full-time on-site role for a Sales and Service Specialist at WorkVEU Software PVT LTD located in Chandigarh. The Sales and Service Specialist will be responsible for managing customer relationships, addressing and resolving issues, closing sales deals, and providing excellent customer support. This role involves working closely with sales and service teams to ensure customer satisfaction and drive revenue growth. The ideal candidate will need to understand customer needs and provide tailored solutions, follow up on sales leads, and contribute to the company's sales objectives.

Qualifications

• Sales and Customer Service skills
• Strong problem-solving and issue-resolution skills
• Excellent written and verbal communication skills
• Ability to work collaboratively with sales and service teams
• Proactive approach to handling customer inquiries and complaints
• Ability to multitask and manage time effectively
• Experience with CRM software and sales processes is a plus
• Bachelor's degree in Business, Marketing, or related field