Area Manager-Affluent-AFFLUENT-Area Head's Office

Develops new and expands existing High Net worth Customer relationships for liabilities (SA driven) and commercial assets

• . Sources new bank customers through external individual efforts and acquisition channel
• . Ensures high levels of customer service orientation and application of bank policy.
• . Cross-sells bank products to existing set of branch customers, which are mapped
• . Informs customers of new products or product enhancements further to expand the banking relationship.
• . Plans and conducts special sales initiatives and events for prospective and existing clients.
• . Coordinates with other group companies to provide seamless access to other products.
• . Maintains complete relationship record for assigned customer accounts.
• . Tracks customer complaints / queries and turnaround times for customer satisfaction Desired Candidate Profile :
• . Developing and maintaining banking relationships with a select group of high net worth customers through individualized customer service.
• . Very good understanding of Commercial Assets like CC, OD, TL, Export Finance
• . Understanding of Mutual Funds and Insurance is an added advantage
• . Graduate 6 - 8 years of experience . Post Graduate 4 - 6 years of experience
• . Customer orientation . High energy levels with a motive to succeed

Skills Required

Cc, Mutual Funds, Insurance, export finance, Od