Company Description
Chai Waale is a fast-growing QSR chain headquartered in Chennai, India, with more than 55 stores across Chennai and plans for massive global expansion. With a history of 120 years, Chai Waale is known for its resilience, adaptability, and core values of honesty, empathy, and reliability.
Role Description
We are looking for an experienced Area Manager to oversee multiple franchise locations. The ideal candidate will be responsible for ensuring operational excellence, driving sales, maintaining brand standards, and leading store managers to achieve profitability.
Key Responsibilities :
- Oversee the performance of outlets in the assigned territory.
- Implement sales growth strategies and monitor key performance indicators (KPIs).
- Ensure adherence to SOPs, hygiene, and compliance across locations.
- Develop and mentor store managers to enhance team productivity.
- Conduct periodic store audits and customer experience checks .
- Collaborate with the marketing team for local store promotions .
- Manage P&L responsibilities and optimize operational costs.
- Report performance metrics and insights to senior leadership .
- Handle staffing, training, and conflict resolution for store teams.
Key Requirements :
Experience : 3-7 years in an Area Manager / Operations role in QSR, F&B, or retail franchises.Education : Bachelor's degree in Business, Hospitality, or a related field (preferred).Skills :Strong leadership and team management skills.Proficiency in inventory management, budgeting, and sales forecasting .Ability to analyze data and drive performance improvements.Excellent communication, problem-solving, and conflict resolution abilities.Willingness to travel frequently to different store locations.Preferred Experience :
Previous experience working with tea cafes, QSR chains, or multi-unit franchise operations .Knowledge of POS systems, supply chain management, and store-level marketing .Experience handling new store launches and franchise expansions .Interested Candidates share Resumes at [HIDDEN TEXT]
Skills Required
POS Systems, Supply Chain Management, Inventory Management, Sales Forecasting, Budgeting