Associate Manager – Client Servicing

About Dentsu India :

Awarded the Oscars of the advertising world, The Cannes Global Agency of the Year 2022 (a first for India!) Dentsu International comprises of five leadership brands - Carat, dentsu X, iProspect, Dentsu Creative and Merkle , each supported by its specialist divisions and scaled services. With best-in-class services and solutions in Media, Customer Experience Management (CXM), and Creative, Dentsu International operates in over 145 markets worldwide with more than 66,000 dedicated talented employees working together to reach the never before!

Part of dentsu International, dentsu India helps some of the biggest & most interesting brands who are our clients everyday to win, keep and grow their best customers and achieve meaningful progress for their businesses. With best-in-class services and solutions in Media, CXM (Customer Experience Management) and Creative, Dentsu India is the 2nd biggest Advertising agency network in India while Dentsu international is the 5th largest in the world.

In good times and bad, we partner with brands to achieve meaningful progress as we are a force for good & for meaningful growth. Our teams of optimists, entrepreneurs and first-movers coalesce around the needs of our clients, unlocking unique possibilities for sustainable value and lasting change.

Learn more at : Role Summary :

Brand within Dentsu Internationa l : Dentsu Creative

Job Title : Associate Manager – Client Servicing (ATL + Social Media)

Location : Richmond Road, Bengaluru

Experience : From 2 to 4 years of client servicing experience in digital / mainstream advertising / integrated ad agencies. ( Experience in client servicing from other industries will not be considered for this position )

Job Summary :

We are looking for a dynamic and energetic Associate Manager – Client Servicing (ATL + Social Media) to join our team. This role requires someone who can manage two distinct brands simultaneously while also being active on-ground, handling coordination-heavy and fast-paced campaigns. The ideal candidate should be flexible, proactive, and capable of working across multiple mandates with discretion and ownership.

Key Accountabilities

• Manage client briefs and translate them into clear internal briefs.
• Collaborate with teams to conceptualize and execute end-to-end on ATL and social media campaigns aligned with client objectives.
• Present campaign ideas, budgets, and creative work to clients for approval.
• Act as the primary point of contact, maintaining strong client relationships and ensuring satisfaction.
• Coordinate with internal teams to deliver campaigns on time and within budget.
• Monitor campaign performance, prepare reports, and share insights and recommendations.
• Participate in new business pitches and support creative collaboration across teams.

Professional Skills :

2–4 years of experience in account management or social media roles in advertising / digital agencies.

Prior experience working on integrated campaigns (ATL + Digital).

Experience with automobile or consumer brands is preferred but not mandatory.

Hands-on experience in working with brand teams and agency partners.

Ability to multitask, travel for on-ground work, and manage high-pressure timelines.

Strong communication, coordination, and project management skills.

Open to travel or extended hours during shoots / activations as required.

A go-getter attitude with the ability to work discreetly and independently.

To apply, pls apply here as well as send us your updated CV mentioning the below details to sonam.malik@dentsu.com (so we are able to process your candidature faster) :

Email subject : Ref : – Associate Manager – Client Servicing (Integrated) with Dentsu Creative, Bengaluru

Candidate Details :

Name :

Current Company :

Current Designation :

Total Experience (specifically in Client Servicing) :

Are you comfortable working from the office location (Bengaluru)?

Current Annual CTC :

Expected CTC :

Notice Period

Please attach your CV.

We thank you for sending us your profile & details for this role . If your profile gets shortlisted for roles with us, we look forward to a conversation with you to learn about more of what makes you awesome!

Working with us

By joining Dentsu Creative, you will be part of a creative network, delivering ideas that are brought alive in new ways. Along the way, you will team up with inspiring people worldwide and become part of a truly inclusive culture where everyone is given the opportunity to thrive and create the best work of their careers, always learning and always listening to shape ideas, create culture and change behaviour. By bringing together the capabilities, experience and relationships of our collective experts, the opportunities for personal growth and development are endless.

Our Values

We believe our work can only resonate in the modern world if the people behind it reflect the modern work. We can only be truly relevant when we create a truly inclusive culture where everyone can thrive. That means – we are tough on the work but gentle with each other. We lead with empathy and are always listening and always learning. We support each other, we cheer for each other, we win together. We celebrate difference as the only way to make the work that makes a difference.

Next Steps

Sound exactly like the sort of role for you? Apply now!