Customer Care Executive – Gota, Ahmedabad
Location : Gota, Ahmedabad
Experience Required : Minimum 3 years in Customer Support / Customer Service
We’re looking for an experienced Customer Care Executive to join our team in Gota, Ahmedabad. The ideal candidate will have excellent communication skills, a positive attitude, and a passion for helping customers.
Key Responsibilities :
- Manage inbound and outbound customer calls, emails, and chats.
- Provide accurate information and timely solutions to customer queries.
- Coordinate with internal departments for issue resolution.
- Maintain proper records in CRM and ensure follow-ups for customer satisfaction.
Requirements :
Minimum 3 years of experience in a customer service or support role.Strong communication in English, Hindi, and Gujarati.Good computer and CRM handling skills.Ability to multitask and remain calm under pressure.ustomer-focused, proactive, and team-oriented.