Operations Management : Oversee daily operations of hostels, mess, and facility services (security, housekeeping, maintenance, pantry, and administration) ensuring adherence to SOPs, SLAs, and hygiene standards.Team & Vendor Coordination : Supervise and train housekeeping, maintenance, security, and mess staff; manage vendor relationships, negotiate contracts, and monitor performance.Resident Experience : Ensure high standards of cleanliness, comfort, and food quality; address student concerns promptly and organize engagement activities to enhance resident experience.Process & Compliance : Implement best practices to improve efficiency; develop preventive maintenance schedules; ensure compliance with safety, health, and regulatory requirements.Monitoring & Reporting : Track key performance metrics, maintain records (maintenance logs, vendor contracts, safety checks), and prepare periodic reports for management.Key Requirements :
- 3-6 years of proven experience in Facility Management, Hostel / PG Operations, or Hospitality Administration.
- Strong knowledge of facility operations including housekeeping, maintenance, security, and F&B / mess services.
- Excellent organizational, leadership, and multitasking skills.
- Strong communication, negotiation, and problem-solving abilities.
- Familiarity with safety, compliance, and facility management tools / software.
- Bachelor s degree in Facility Management, Hospitality, Hotel Management, or a related field.
Skills Required
Facility Management, Housekeeping Management, Vendor Management