Service Desk Specialist
ConfidentialPune30+ days ago
Job descriptionEducation : Graduate or Undergraduate (any stream). Communication : Excellent communication skills in English (both verbal and written) are essential. Technical Understanding : Basic understanding of technical concepts such as networking, operating systems, and hardware / software . Flexibility : Willingness to work in rotational shifts and on rotational offs . Experience : Freshers are welcome; up to 1 year of tech support experience is preferred. Competitive salary ranging from 3 LPA to 8 LPA, depending on your experience and performance. Both-way cab facility for convenient commuting. Opportunity to work in a fast-paced, international work environment . Excellent career growth and upskilling opportunities .
Hiresquad Resources is actively seeking a Service Desk Specialist to provide exceptional technical support to international customers. This is a fantastic opportunity for both freshers and those with up to 1 year of tech support experience who possess excellent English communication skills and are ready to work in a dynamic, international environment.
Key Responsibilities
- Provide expert technical support to international customers via phone, email, or chat.
- Troubleshoot software / hardware issues and efficiently guide users through step-by-step solutions.
- Escalate unresolved queries to the appropriate internal teams, ensuring timely resolution.
- Maintain accurate records of all customer interactions and their resolutions.
- Meet and exceed performance metrics , including customer satisfaction, issue resolution time, and quality standards.
Requirements
Perks & Benefits
Interested in Joining
Call or WhatsApp your resume to HR Ankita at +91 8840819455 . You can also email your resume to [HIDDEN TEXT] .
Skills Required
Communication Skills, Troubleshooting, Technical Support, Network Architecture, Computer Architecture, issue resolution
Create a job alert for this search
Service Desk Specialist • Pune
Related jobs
![[Urgent] Service Desk Specialist](https://cdn-logos.talent.com/v1/logo/image?feedcode=jobtraffic-in&company_name=N%20Consulting%20Global)
![[Apply Now] Global Service Desk Engineer](https://cdn-logos.talent.com/v1/logo/image?feedcode=attb-in&company_name=BDx%20Data%20Centers)
![Execution Desk Specialist [Only 24h Left]](https://cdn-logos.talent.com/v1/logo/image?feedcode=attb-in&company_name=1%20Finance)
- Promoted
Customer Service Support Specialist
Cradlewisepune, maharashtra, in Cradlewise is a baby tech startup based out of San Francisco, Bangalore and Pune.Our first product is a smart crib for babies from 0 to 24 months of age.
Cradlewise smart crib comes with an integrat...Show moreLast updated: 30+ days ago
- Promoted
Service Desk Analyst
ConfidentialPune The Service Desk Analysts are the first point of contact for staff seeking technical assistance for technology issues relating to company supported computer applications and platforms.They serve as...Show moreLast updated: 30+ days ago
- Promoted
Operational Specialist
YASH Technologiespune, maharashtra, in Alliance Operations Specialist (Back Office).Back Office Alliance Operations Specialist.In this role, you will be the administrative and operational backbone for our relationships with key technolo...Show moreLast updated: 4 days ago
- Promoted
Transaction Services Specialist
PRI GlobalPune, Maharashtra, India Position Title : Associate Specialist – Transaction Services Shift Timing : Standard business hours Interview Process : 2 rounds Domain : Fintech / Payments Joining Timeline : Immediate to ...Show moreLast updated: 25 days ago
- Promoted
- New!
[Urgent] Service Desk Specialist
N Consulting GlobalPune, Maharashtra, India Service Desk Specialist (Network Dispatch & Smart Hands Coordination).Remote / Hybrid (Global coverage) — Shift-based, 24×7 rotation.
Full-time (rotational shifts, weekends / holidays as scheduled).Serv...Show moreLast updated: 3 hours ago
- Promoted
- New!
[Apply Now] Global Service Desk Engineer
BDx Data CentersPune, Maharashtra, India Global Service Desk Senior Engineer COMPANY OVERVIEW BDx is Asia’s fastest-growing data center platform, delivering colocation, build-to-suit, managed services, and interconnection solutions for ...Show moreLast updated: 2 hours ago
- Promoted
Customer Service Specialist
Tru Performance IncPune, India Job Posting : Web Chat & Social Media Support Specialist Location : On-site- Kharadi Pune.Shift : 24x7 Rotational-Self Travel.
Experience : 3–4 Years (Web Chat for US clients).We are looking for a h...Show moreLast updated: 1 day ago
- Promoted
- New!
▷ 3 Days Left! Service Desk Specialist
N Consulting GlobalPune, Maharashtra, India Job Title Service Desk Specialist (Network Dispatch & Smart Hands Coordination) Location Remote / Hybrid (Global coverage) — Shift-based, 24×7 rotation Employment Type Full-time (rotational shif...Show moreLast updated: 2 hours ago
- Promoted
Service Desk Analyst
Tata Consultancy ServicesPune, Maharashtra, India Years of experience : 2-5 years.Atleast 3 years of experience handling Service Desk services.Fluency in English (Reading, Writing, Speaking) • Understand and responds in Business Communications • Go...Show moreLast updated: 30+ days ago
- Promoted
▷ Apply in 3 Minutes! Service Desk Specialist
Live ConnectionsPune, Maharashtra, India We Are Hiring – Service Desk (L1) Support | Pune & Bangalore Looking to work with a global leader in Business Process Management? We are hiring multiple Service Desk (L1) Support roles across exp...Show moreLast updated: 12 days ago
- Promoted
Execution Desk Specialist
1 FinancePune, Maharashtra, India Monitor clients’ financial plans and conduct meetings to review the progress of action plans.Assist members in executing financial plans by thoroughly analyzing client profiles.Design and implement...Show moreLast updated: 14 days ago
- Promoted
- New!
Execution Desk Specialist [Only 24h Left]
1 FinancePune, Maharashtra, India Responsibilities : - Understand and align with the 1 Finance Approach and services.Monitor clients’ financial plans and conduct meetings to review the progress of action plans.Assist members in exe...Show moreLast updated: 2 hours ago
- Promoted
Service Desk Engineer
ConfidentialPune, India We're Hitachi Digital, a company at the forefront of digital transformation and the fastest growing division of Hitachi Group.
We're crucial to the company's strategy and ambition to become a premie...Show moreLast updated: 30+ days ago
- Promoted
Deal Desk Analyst
Qualyspune, maharashtra, in Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!.The Deal Desk Analyst will play a critical role in optimizing and supporting our...Show moreLast updated: 4 days ago
- Promoted
Service Desk Specialist
ConfidentialPune, India Provide first-line investigation and resolution for common IT issues, including SAP-related queries such as login / access problems, navigation support, and basic transaction errors.Watch JD for more...Show moreLast updated: 7 days ago
- Promoted
Service Desk Specialist
Live ConnectionsPune, Maharashtra, India We Are Hiring – Service Desk (L1) Support | Pune & Bangalore Looking to work with a global leader in Business Process Management? We are hiring multiple Service Desk (L1) Support roles across exp...Show moreLast updated: 30+ days ago
- Promoted
Microsoft D365 FO Specialist
ExusiaPune, IN Job Description : D365FO Functional Specialist.We are seeking a D365 Finance & Operations Functional Specialist.Microsoft Dynamics 365FO environment.
This role is focused on driving.Finance & Account...Show moreLast updated: 24 days ago
- Promoted
IT Service Desk Specialist
ConfidentialPune, India Job Title : IT Service Desk Specialist.Location : Onsite – Zendesk Office.Department : Global Service Desk.Well, Zendesk is looking for an IT Service Desk Specialist who is a sharp go-getter! You shou...Show moreLast updated: 7 days ago