AI Trainer Banking Sector (Employee Enablement)

Job Title : AI Trainer – Banking Sector (Employee Enablement)

Role Overview :

We are looking for a dynamic and knowledgeable AI Trainer to conduct hands-on training programs for employees in the banking and financial services sector . The ideal candidate will bridge the gap between technical AI tools and practical banking operations, empowering staff to confidently use AI tools for productivity, customer service, compliance, and decision-making.

Key Responsibilities :

• Design and deliver in-person and virtual training sessions on AI tools, Generative AI (like ChatGPT), RPA, analytics dashboards, and industry-specific use cases.
• Customize AI education modules for departments such as retail banking, risk and compliance, customer service, operations, and loan departments.
• Demonstrate real-world AI applications in banking : customer query handling, KYC automation, document summarization, fraud alerts, lead generation, etc.
• Provide hands-on exercises and interactive workshops using actual tools or simulated environments.
• Train employees on ethical AI usage, prompt engineering, data sensitivity, and compliance requirements.
• Gather feedback and continually improve training materials to meet evolving employee skill levels.
• Create quick reference guides, video tutorials, and post-training support materials .
• Collaborate with internal IT, digital transformation, and HR departments to schedule and manage training programs.

Qualifications :

Nice to Have :

Why Join Us?