CRM and Sales Process Manager

🚀 We’re Hiring : Senior Associate – Sales Operations | PhysicsWallah

📍 Location : Noida, Sector 62

🗓️ Working Days : 6 Days (Work from Office)

💼 Department : Sales

About PhysicsWallah (PW) :

PhysicsWallah is India’s fastest-growing EdTech platform, redefining how students learn and succeed. Our mission is to make high-quality education accessible and affordable to every learner. If you’re passionate about data, processes, and driving impactful results — this role is for you!

Role Overview :

We’re looking for a Senior Associate – Sales Operations who thrives on data, loves building systems, and enjoys bringing structure to fast-paced sales environments. You’ll be the backbone of our sales process — ensuring smooth CRM operations, accurate reporting, and actionable insights for decision-making.

What You’ll Do :

✨ Manage and optimize CRM tools ( LeadSquared / Salesforce / Zoho / NPF ) for lead tracking and sales monitoring.

📊 Build and maintain sales dashboards to track KPIs and performance.

🔍 Analyze sales funnels and counselor workflows to identify areas for improvement.

🤝 Collaborate with cross-functional teams (Sales, Product, Operations) to streamline processes.

📈 Support leadership with data-driven insights and reports.

What We’re Looking For :

🎯 2–4 years of experience in Sales Operations , preferably in EdTech .

🧠 Hands-on experience with CRM tools (LeadSquared / Salesforce / Zoho / NPF).

📑 Proficiency in Excel , data management, and performance analysis.

🗣️ Excellent communication and stakeholder management skills.

💡 Detail-oriented, analytical, and process-driven mindset.

Why Join Us :

🌟 Be part of one of India’s most impactful EdTech success stories.

💼 Work with dynamic teams that value innovation and ownership.

🚀 Grow fast — professionally and personally — in a high-energy environment.

How to Apply :

Apply directly through this job post or send your resume to 📧 priya.bhalla@pw.live

Subject Line : Application – Senior Associate – Sales Operations