Joyful is a leading AI-powered stakeholder communication management platform for voice of stakeholder analysis and contact center solutions.
Our mission is to use AI to make all interactions between a company and its stakeholders joyful by removing friction.
Joyful is a part of Germinait Solutions Pvt. Ltd.
Our Joyful modules, Engage and Listen, help businesses understand and manage stakeholder interactions across digital channels.
We enable companies to provide exceptional customer experiences while maximizing productivity and efficiency of their support teams, all through one seamless platform.
At Joyful, were committed to fostering meaningful interactions between stakeholders and brands by providing actionable insights, personalized replies, and a joyful experience for customers, users, and employees alike.
The Opportunity :
Were seeking a talented Product Designer who will play a crucial role in shaping the user experience of Joyfuls AI-powered solutions.
In this role, youll create intuitive, visually appealing, and frictionless interfaces that enable seamless interactions between companies and their stakeholders.
What Youll Do :
User Experience Design :
- Design user-centered interfaces for our Engage and Listen platforms that are intuitive, efficient, and joyful to use
- Create user flows, wireframes, and prototypes that solve complex problems with elegant solutions
- Collaborate with product managers to translate business requirements and user needs into compelling design solutions
- Conduct user research and usability testing to validate design decisions and continuously improve our products
Visual Design :
Create visually cohesive and appealing designs that adhere to Joyfuls brand guidelinesDesign UI components, icons, and visual elements that enhance the overall user experienceMaintain and evolve our design system to ensure consistency across all product touchpointsCollaborate with marketing to ensure brand consistency across product and marketing materialsCollaboration and Implementation :
Work closely with developers to ensure designs are implemented accurately and efficientlyProvide clear specifications, assets, and guidance to engineering teamsParticipate in agile development processes, including sprint planning, reviews, and retrospectivesAdvocate for user-centered design principles throughout the organizationInnovation and Research :
Stay current with UX / UI design trends, tools, and methodologiesResearch and apply best practices for designing AI-powered interfacesContribute to the evolution of our AI agent interfaces to make them more intuitive and helpfulDesign dashboards and data visualizations that make complex information accessible and actionableWhat Youll Need :
2+ years of experience in product design, UX / UI design, or related field, preferably in B2B SaaS or AI productsStrong portfolio demonstrating your design process and problem-solving abilitiesProficiency in design tools such as Figma, Sketch, Adobe Creative Suite, or similarExperience designing complex applications, data visualizations, or AI interfacesSolid understanding of user-centered design principles and methodologiesExcellent communication and collaboration skills, with the ability to clearly articulate design decisionsExperience working in agile environments and collaborating closely with development teamsUnderstanding of accessibility standards and best practices for inclusive designMaster's or Bachelors degree in any related field, or equivalent professional experiencePassion for AI technology and its potential to transform business interactionsWhy Join Joyful ?
Be at the forefront of the AI revolution in stakeholder managementShape products that make interactions between companies and their stakeholders frictionless and joyfulWork with a team passionate about using technology to improve human experiencesOpportunity for significant professional growth in a fast-evolving tech landscapeA culture that values innovation, initiative, and collaborative problem-solvingWork from our beautiful office in Goa, enjoying a high quality of life and inspiring work environmentAt Joyful, we believe that great design is essential to achieving our mission of making all interactions joyful and frictionless.
If youre excited about creating experiences that delight users while solving real business problems, wed love to hear from you!
(ref : hirist.tech)