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Female Customer Support Executive
ConfidentialGurugram, Gurgaon / Gurugram, India9 days ago
Job descriptionCandidate with excellent command of English (spoken and written) . Strong communication and interpersonal skills. Prior experience in customer support or call handling preferred. Proactive, empathetic, and capable of handling users with professionalism. Ability to multitask, adapt, and remain calm under pressure.
Key Responsibilities
- Handle customer queries via calls, emails, or chat with professionalism and empathy.
- Take complete ownership of queries from initiation to resolution with proper follow-ups and documentation.
- Maintain detailed records of customer interactions, feedback, and issues.
- Collaborate with internal teams to ensure timely and effective solutions.
- Proactively identify customer needs and provide appropriate guidance.
Key Requirements
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Skills Required
Call Handling, Customer Support
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Customer Support Executive • Gurugram, Gurgaon / Gurugram, India
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