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Customer Support Executive - International Voice Process (English)
ConfidentialDelhi NCR9 days ago
Job descriptionExcellent English communication skills, especially verbal Clear pronunciation with a neutral or global accent preferred Basic computer proficiency and ability to navigate systems Open to working in rotational shifts, including night shifts Freshers and experienced candidates are welcome to apply Rotational shifts Includes night shifts based on business requirements
Key Responsibilities :
- Handle inbound and outbound voice and chat support for international customers
- Resolve customer queries efficiently and professionally
- Ensure timely follow-ups and issue resolution
- Maintain detailed and accurate customer interaction records
- Work collaboratively with team members and other departments
- Adhere to process workflows and quality standards
Candidate Profile :
Shift Details :
Skills Required
International Voice Process, Chat Process, Customer Handling, Neutral Accent, Basic Computer Knowledge
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Customer Support Executive • Delhi NCR