Account Strategist - (March Batch)

Job description

Key Responsibilities

• Listen to the call effectively and comprehend the implicit & explicit ask of the customer. Able to convince, provide short & long term solutions aligned to the customers business goals.
• Build rapport with the customer and maintain rational / neutral communication. Handle objections and continue the conversation to a productive outcome.
• Basic understanding of data / leads aligned for effective utilization of same and analyzing customer behavior to moderately change the sales pitch according to the requirement.
• Leverage existing and new relationships with current accounts to grow revenue in strategic product areas.
• Develop and execute a strategic plan for your book of business leveraging the clients various tools and processes for book segmentation and engagement.
• Develop and maintain subject matter expertise on clients marketing solution offerings.
• Be an expert at translating their marketing goals and objectives into actionable strategies on the clients marketing platform.
• Provide updates to the management team on your pipeline and sales forecast objectives and key results.
• Be proactive about solving problems and be ready to take on additional initiatives and responsibilities as they emerge.
• International Voice LOB Experience including using of Dialers for OB Calls.
• Exceptional written & verbal communication skills.
• Agility.
• Ability to multitask & Collaborate.
• Customer centricity.
• Objection Handling.
• Stakeholder Management.

Qualifications :

Skills Required

Sales, Excel, Sales Process