ServiceNow Developer

Key Responsibilities :

• Lead the design, development, and implementation of ServiceNow solutions across multiple modules, ensuring alignment with business objectives.
• Architect and oversee CMDB configurations and ITSM processes including Incident, Problem, Change, and Request Management.
• Drive ServiceNow ITOM initiatives such as Discovery, Event Management, and Service Mapping.
• Support HRSD modules including Employee Center and Lifecycle Events.
• Implement Finance Operations workflows covering Procurement and Budgeting.
• Manage GRC processes including Policy & Compliance, Risk Management, and Audit.
• Collaborate with stakeholders to gather requirements, provide technical guidance, and ensure successful project delivery.
• Utilize scripting and development skills (JavaScript, GlideScript, HTML, CSS, AngularJS) to customize and enhance the ServiceNow platform.
• Develop integrations using REST and SOAP APIs.
• Lead Agile / Scrum teams to deliver continuous improvements and enhancements.
• Ensure adherence to best practices and governance for ServiceNow platform Skills :
• Extensive experience in ServiceNow Development and enterprise implementations.
• Strong knowledge and hands-on experience with CMDB and ITSM Skills :
• ITIL Certification Summary :
• 10+ years of hands-on experience in ServiceNow development and consulting.
• Expertise across multiple ServiceNow modules and enterprise solutions.
• Proven ability to deliver business-aligned, scalable, and secure implementations in Agile / Scrum Expertise :
• ITSM : Incident, Problem, Change, Request Management
• ITOM : Discovery, Event Management, Service Mapping
• HRSD : Employee Center, Lifecycle Events
• Finance Operations : Procurement, Budgeting workflows
• GRC : Policy & Compliance, Risk Management, Skills :
• Languages & Scripting : JavaScript, GlideScript, HTML, CSS, AngularJS
• Integrations : REST / SOAP APIs
• Platforms & Tools : ServiceNow Core Platform, CMDB, Service :
• ServiceNow Certified System Administrator
• ServiceNow Certified Implementation Specialist (relevant Strengths :
• Strong problem-solving and analytical skills.
• Excellent communication and collaboration abilities with stakeholders at all levels.
• Hands-on experience delivering projects in Agile / Scrum environments.

(ref : hirist.tech)