Senior IT Support Specialist - India

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Senior IT Support Specialist in India .

As a Senior IT Support Specialist, you will be responsible for ensuring seamless technology operations and providing expert support to internal teams across the organization. You will handle IT requests, manage hardware and software setups, and oversee IT assets while maintaining accurate records. This role involves troubleshooting technical issues, supporting onboarding and training, and collaborating with vendors and internal stakeholders. You will also take ownership of IT projects, from documentation to system configuration and integration, contributing to a well-organized and efficient IT environment. This position is fully remote in India, offering the opportunity to work in a dynamic, collaborative, and fast-paced technology-driven company.

Accountabilities :

• Provide timely IT support and resolve requests from internal end users.
• Manage hardware and software setups, including employee onboarding and account creation.
• Support and maintain IT assets, computers, printers, scanners, and other peripherals.
• Troubleshoot and resolve technical issues while assisting employees in using internal platforms.
• Lead and execute IT projects, including system configuration, documentation, and integrations.
• Coordinate with vendors for procurement of IT equipment and services.
• Enhance IT processes and documentation to improve employee experience and self-service.

Requirements

Benefits

Jobgether AI Matching Process

Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.

When you apply, your profile goes through our AI-powered screening process designed to identify top talent efficiently and fairly.

🔍 Our AI evaluates your CV and LinkedIn profile thoroughly, analyzing your skills, experience, and achievements.

📊 It compares your profile to the job’s core requirements and past success factors to determine your match score.

🎯 Based on this analysis, the 3 candidates with the highest match are automatically shortlisted.

🧠 When necessary, our human team may perform an additional manual review to ensure no strong profile is missed.

The process is transparent, skills-based, and free of bias , focusing solely on your fit for the role. Once shortlisted, your profile is shared directly with the hiring company, which manages interviews or further assessments.

Thank you for your interest!

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